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Documentation

Documentation

Guides for the staff console, the admin portal and your client dashboard: everything you need to get started and keep working.

Getting started

  • Getting startedRoles, setup links, setting your password, signing in and how sessions work.

The console

  • Console overviewA tour of the staff console: Today, Clients, the command palette and the customer view.
  • Workspaces & outreachConnect a mailbox, manage contacts and templates, then launch and monitor campaigns.
  • Pipeline & buyersStages, the board, table and buyers views, the opportunity drawer and introductions.
  • Money & commercialMilestones, invoices, contracts and the evidence behind every fee.
  • Analytics & leadsRead the performance analytics and work the inbound leads inbox.

Administration

  • Admin portalOverview, users, clients, website analytics, the audit log and system health.

For clients

  • Your client dashboardWhat your dashboard shows, how to read it and how to change your settings.

Reference

  • Safety rulesDo-not-contact, opt-outs, irreversible actions and the confirmations that guard them.
  • FAQ & troubleshootingAnswers to common questions and fixes for the problems people hit most often.
Staff only

Staff runbooks

Deployment, database and account procedures for the Medical3 team.

Open staff runbooks

Sign-in required. Staff accounts only.

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Contacts

Toronto, Canada

info@medical3.ai

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